The Item/s must be  unopened and undamaged and returned in a saleable condition, in its original packaging.

Return requests must include your order number, copy of tax receipt and your reason for return.

Return requests must be lodged within 30 days of order receipt.

Please email a photo of the items clearly showing faults or details of short shipment to thetreeismebook@gmail.com and await instructions from our team.

Please choose carefully when placing your online order. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, or exchange where goods are faulty.

Most standard delivery customers will receive their order within 1-3 business days for delivery to metro locations in Sydney, Melbourne and Brisbane.Allow 5–7 business days for standard delivery to regional locations including Western Australia, and Northern Territory

If your confirmed order is placed before 12:00 pm AEST it will be shipped on the same day. If placed after 12:00 pm AEST it will leave the following day.